Re-stock Queries
When an item is available to purchase as a restock pre-order, you are being given the opportunity to reserve a copy so that you can be one of the first to r...
Mon, 16 May, 2022 at 10:20 AM
Some items will come in and out of print from manufacturers quite regularly. This means that some products can go out of stock for weeks or months at a time...
Mon, 16 May, 2022 at 10:20 AM
We typically see most restock pre-order items arriving with us within 2 months of placing our initial order with the supplier. However, this is entirely dep...
Mon, 16 May, 2022 at 10:21 AM
Sometimes restock pre-order items can take longer than 2 months to arrive. The two-month notice is an estimation given to us by our suppliers. However, in c...
Mon, 16 May, 2022 at 10:21 AM
Payment for your restock pre-order is taken immediately when you place your order.
Mon, 16 May, 2022 at 10:21 AM
If your order contains multiple items including at least one restock pre-order, your whole order will not be shipped until all items are in stock. If you wa...
Mon, 16 May, 2022 at 10:22 AM
Provided that your order has not yet been dispatched, you are more than welcome to cancel your restock pre-order. Either go to your account and cancel your ...
Mon, 16 May, 2022 at 10:22 AM
Any item made available through restock pre-order is a confirmed order with our suppliers, which we expect to arrive with us at some point in the near futur...
Mon, 16 May, 2022 at 10:22 AM
Customers are welcome to split their restock orders to get available items shipped faster and avoid delays, once an additional payment for postage has been ...
Mon, 16 May, 2022 at 10:22 AM
If you are worried the item you want to purchase through restock pre-order is out of print, please contact our customer services team to notify them of this...
Mon, 16 May, 2022 at 10:22 AM